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NHS Forth Valley

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Case Study

Following a competitive tender, we successfully secured this four-year contract for internal painting across the NHS Forth Valley estate. As part of this contract we have recently carried out redecoration works to Falkirk Community Hospital. Before commencement of the works, we formed a task group to identify all measures required to comply with HAI-SCRIBE regulations.

photo of nhs forth valley
photo of nhs forth valley
photo of nhs forth valley

Scope of Works

  • Internal redecorations including dementia sensitive decorations
  • Wards, bathrooms, corridors and public areas
  • Out-of-hours overnight and weekend working


4 Years

The wards we were redecorating were used for dementia patients. With this in mind, and in conjunction with the senior charge nurse, we designed a dementia aware colour scheme with differing colours for bedrooms, bathrooms/WCs and dining areas, with relaxing colours for dayrooms/TV rooms. With the wards near capacity, we produced a rolling programme for the bedrooms to maximise capacity. Great care was taken when working in corridors using segregation barriers to control the work zone. We had up to eight operatives on-site daily, all of whom had completed infection control training with Enhanced Disclosure Scotland clearance.

All aspects of health and safety are evaluated through site surveys and reviewed by the client, including our approach to infection control via the HAI-SCRIBE assessment and very high standards of hygiene/cleanliness which we adopt in all activities and promote during Toolbox Talks, safety meetings, inductions and RAMS.

KPIs are monitored by the Procurement Department and via our own surveys. We also measure work quality by completing regular quality audits with feedback from Estates Managers who inspect each phase of the works. Our Contracts Manager visits sites twice a week to review the working arrangements and to ensure the works are being carried out in a safe manner and achieving the highest standards of quality. Following the pre-start meeting, regular communication is maintained via daily/weekly site meetings, email and telephone. Our Site Supervisor meets with the charge nurse of the ward each morning to discuss the day’s activities to minimise the impact of the works. We also hold monthly progress meetings to comprehensively review all aspects of the contract.

When working in areas where we encounter patients/visitors/staff, we segregate our working zone with fixed barriers. We also use zip wall to segregate the work area and prevent the spread of dust/fumes. Where dust creation may be unavoidable, vacuum units are used to capture dust at source with dust extraction units also in force. We recommend the use of odourless quick-drying paints in public areas and also complete works overnight and at weekends to minimise impact as far as possible.

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