We are experienced, motivated and dedicated experts who drive forward our activity. We’re incredibly proud of the people who make our company what it is. Please see below for profile photos of the team and click to learn more about them. If you have any specific questions for a member of the team, don't hesitate to contact them.
Having served on a PLC board of a FTSE 250 company, being Managing Director of a property services business for over 30 years and achieving an annual turnover of over £600m (part of a £2.4bn per annum PLC business), I decided to set up Trident with a simple mission and vision. Our mission is to provide property maintenance solutions that transform the experience of our customers, employees and the communities in which we work, with a vision of being a trusted partner to both customers and our own people, offering outstanding delivery through dedication, training and sustainable resource.
I have been involved in the property maintenance industry for over 25 years after graduating with a BA (Hons) degree from the University of Strathclyde Business School in 1999. I have progressed from Quantity Surveyor to Commercial Manager, to Director for a national contractor, and now to my current position as MD for Trident.
During my career I have developed a wealth of knowledge and understanding of all market sectors with a clear focus on providing high quality services, value for money and exceptional customer service. I have a proven track record in all aspects of partnering and contract management including mobilisation, service delivery, health and safety, performance management, cost control, value engineering, innovation and continuous improvement. I have been involved in a diverse range of long-term partnering projects and multiple £1m+ contracts.
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I worked in an accountancy practice for 17 years before moving to Trident to become the Finance Director. In my previous role I joined as a trainee accountant and worked my way up to Associate level, managing a large portfolio of clients across various sectors. In 2014, I qualified with ACCA (The Association of Chartered Certified Accountants).
I have broad experience in accounting and business systems and have guided many businesses in various aspects of accounting for many years. In my role at Trident, I will lead the company’s finances and work with the stakeholders on financial strategy.
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I am a fully qualified painter and decorator to trade, completing my apprenticeship upon leaving school. I have been involved in the property maintenance industry for over 40 years, working for both manufacturers and contractors in trade, business development, operational management and account management roles. This wide and varied experience of the industry provides me with unique insight and knowledge, enabling me to provide invaluable advice when assisting and liaising with customers. I pride myself on providing outstanding customer service, genuine value for money and customer peace of mind.
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I started my career at Bid Administrator level for a national property maintenance contractor in 2012, organically working my way up to Bid Coordinator and then onto Bid Manager with Trident. I later formally took on both Accreditations and Marketing as part of my role, both of which I have been closely involved with throughout my career.
I have a genuine passion for what I do and pride myself on the smooth management of the end-to-end bid process, working closely with our senior management, sales and operational teams to develop bid-winning strategies aligned with client requirements and that reflect the core values of Trident. I ensure continual compliance with key accreditations including ISO 9001, ISO 14001, ISO 45001, Constructionline, CHAS, SafeContractor and Cyber Essentials. I am also responsible for the maintenance of our company website, social media management and general marketing activities to maximise awareness of the Trident brand.
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Since qualifying from the University of Nottingham with a postgraduate degree, accredited by the RICS, I gained excellent experience in the construction industry for a large interiors specialist. I developed a passion for attention to detail and delighting the customer. I love to work in a fast-paced environment and Trident provide me with a great platform to satisfy my ambitions. After leaving the industry to have the best job in the world as a full-time mum, I decided to embark on a career change to focus on finance, fleet management and supporting the Finance Director which allowed me more flexibility with my work-life balance.
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I have over 25 years’ experience in the construction industry, with over 15 of those focusing on property maintenance projects. I graduated from Northumbria University in 2003 with an Honours Degree in Architectural Technology, and again in 2010 with an Honours Degree in Construction Project Management. Specialising in commercial management, I have held senior positions leading national teams and managing bids for the largest scale projects in the marketplace, while simultaneously mobilising and managing the delivery of these £multi-million projects.
I have amassed a wealth of experience in value engineering, cost management and reporting, project estimation and strategising business improvements, which I hope to pass on to the future generations while assisting them to grow within Trident. Employees make a business, and I have a passion for investing in individuals through opportunities via job creation, apprenticeships, and further education.
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I have worked in the property maintenance industry for over 40 years starting as an apprentice painter and decorator and working my way up through various senior managerial positions to my current role as Head of Operations for Trident in the South.
Throughout my career I have been involved in delivering some of the largest property maintenance contracts throughout southern England and Wales in a safe and pragmatic way, dealing with issues at board level and on the doorstep of residents making sure they get the full benefit from the works being delivered. With my wealth of knowledge, I can advise clients on all aspects of contract delivery with forward thinking to deliver an outstanding result that exceeds expectations.
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I have over 30 years’ experience in the property maintenance industry, working my way up through supervisory and contract management roles, managing all aspects of property maintenance contracts for a multitude of clients market wide.
I am highly attuned to assisting clients with specification and advising on cost-efficient methods to achieve a high-quality service, extended lifecycles and reduced on-going maintenance costs. My aim is to provide a great experience through working to understand our clients’ individual requirements and then delivering a quality finish within programme and budget, and in accordance with all relevant regulations and legislation.
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I began my career as a trainee surveyor with a national property maintenance contractor and now have over 10 years’ experience in the industry. I have commercially managed a wide range of projects over my career, varying from short-term, small value works to high value, long-term contracts, across many different market sectors.
I pride myself on providing outstanding customer service, delivering projects on time and to budget. I strive to provide added value within the context of an open-book, collaborative approach to the reporting of costs and financial information, seeking value for money and cost savings for our customers where possible.
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I have worked as a quantity surveyor in the property maintenance industry, commencing in north Scotland, for over 20 years. After moving to Glasgow, I spent 5 years as part of the national Bid Team responsible for major tender opportunities across the UK. Having spent some time working in the North West in my national role, I took the opportunity to move to the area and resume the day-to-day responsibilities of a senior surveyor for the region.
During my career I have gained considerable experience of Local Government, Housing, Health, Construction, Leisure and Retail, Manufacturing and Education sectors working on both small and large, complex projects.
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I have amassed over 42 years’ experience in the construction industry, enjoying a steady career progression from Contracts Manager to Senior Contracts Manager, to Regional Manager and now to my current position of Commercial Manager with Trident, which sees me directing the operational and commercial management of our service provision across the South. During this time, I have gained detailed experience working on a range of long-term partnering and framework contracts across both the public and private sectors, with particular experience within the Social Housing sector and working on Listed Building projects.
I have a very hands-on approach to my role which includes supporting, inspiring and directing the team to meet and exceed targets, assisting with the preparation of tender documents, regular meetings and on-going liaison with clients, reviewing progress of our projects’ commercial and operational elements, resolving any issues or problems arising, coordinating training and ensuring we are fully compliant with finance, QHSE and HR legislation.
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My role is to operationally oversee the various aspects of all project workstreams on our Planned Works contract with Southampton City Council. This includes reviewing and ensuring all health and safety is adhered to, programming workstreams, regular liaison with all trades and project stakeholders and weekly reporting to the client.
I have worked in various aspects of Social Housing both client and contract side for nearly 30 years. Some of the contracts I have worked on include Stonewater, Shepherd’s Bush Housing Association, A2Dominion, SOHA Housing, Oxford City Council and Swindon Borough Council. My previous role was working for a global Tier 1 construction company in relation to Social Housing, providing decarbonisation works compliant with PAS 2030-2035 and Trustmark processes. Before this, I spent almost six years as the Voids Contracts Manager for Swindon Borough Council. All previous roles have included managing DLO teams varying from 10-45 trade staff along with multiple contractors.
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With over 10 years’ experience in the construction industry, I’ve built my career from the ground up – starting in planning and scheduling, progressing through site supervision and operations coordination, and ultimately advancing into project management roles on large-scale schemes across the residential, healthcare and commercial sectors.
I began my career managing smaller projects such as kitchen and bathroom retrofits, before moving on to more complex, £multi-million schemes. These included major retrofit works for Bristol City Council – such as external wall insulation, window replacements, roofing, drainage and painting on high-rise tower blocks. I later delivered PAS 2030 compliant retrofit projects for a housing association in Wales, including insulation upgrades (EWI, IWI, cavity, loft and suspended floor insulation) and the installation of solar PV systems.
Now, as a Project Manager, I lead projects from early-stage planning and procurement through to delivery and final handover – ensuring each element is executed efficiently, safely and to the highest standards. I take a practical, solutions-driven approach to my work, backed by a thorough understanding of retrofit regulations and a deep commitment to delivering quality outcomes.
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I have worked in the construction industry for over 12 years under a variety of different roles such as CAD Designer, Estimator, Project Manager, Contracts Manager and most recently, Quantity Surveyor. This varied experience has provided me with a unique in-depth knowledge across the commercial and operational aspects of the industry.
I have joined Trident as a Quantity Surveyor to accurately measure and return competitive pricing for both existing and future clients, acknowledging and realising their requirements and working to ensure that we can deliver the projects they are looking to achieve. I have experience across both the public and private sectors and seeking a value for money service that delivers the highest standards.
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I come to Trident with over 30 years’ experience working in the Health & Social Care sector – 21 years in Southampton Hospital with senior positions in phlebotomy, surgical and cancer care. This experience means I have a combination of soft and technical skills including strong communication, empathy, patience, problem-solving and the ability to work effectively as a team. I also have strong IT and administration skills, the ability to remain calm under pressure and adapt to changing situations to provide the best possible care.
Embarking on a change in my career, I then worked as a labourer for a bathroom and kitchen fitter and was responsible for booking and arrangement customer appointments. I now join Trident as a Resident Liaison Officer on our Planned Works contract with Southampton City Council, providing the highest standards of customer care to their residents and considering all individual requirements and vulnerabilities.
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I have been working in the construction industry for 40+ years, starting as an apprentice painter and decorator and working my way up through various supervisory and managerial positions to my current position of Contracts Manager for Trident. I have gained a wealth of knowledge and experience throughout my career having been involved in delivering a varied range of projects across many aspects of the construction industry. For the last 10 years, as Project Manager, I have been involved with planned works, kitchen and bathrooms and small works projects for a leading Social Housing provider including all aspects of key stakeholder management, from the site teams and residents to the in-house and client senior management teams. My aim is to ensure that all projects are delivered as safely and efficiently as possible and to provide all stakeholders with a positive and beneficial experience.
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I began my career as an apprentice painter and decorator straight from school and have remained in the property maintenance industry for over 30 years. Throughout my career, I have been committed to delivering high-quality maintenance solutions, overseeing projects across the North East, whilst always ensuring high levels of customer satisfaction.
I have managed projects in all sectors of the industry, from construction to social housing, leading £multi-million contracts and delivering these to programme, within budget and to a high standard of quality and safety. I always aim to create a friendly and welcoming environment for our operatives, clients and their end users. My extensive background in the field means I am a valuable asset to the Trident team where I can lead and excel in the ever-evolving world of property maintenance.
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I have over 26 years of client-facing experience, starting with an apprenticeship as a Customer Service Advisor completing an NVQ Level 3 qualification in Administration and Customer Services. During this time, I was awarded National Service Advisor of the Year 2005.
I have worked within the property maintenance industry since 2015 in customer service and resident/community liaison roles, with Trident and previously with another national contractor. I provide a single point of contact for residents and the wider local community on our Social Housing contracts, ensuring full communication and the highest standards of customer care throughout the delivery of our projects. I strive to establish and deliver on promises which support Trident’s commercial bids and ensure benefits and Social Value outcomes are realised for our clients, their customers and the local communities in which we work – this includes things such as work experience placements, apprenticeships, training opportunities, community refurbishment projects, monetary donations, and community sponsorships.
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I have joined Trident with over 25 years' experience in Accounts and Administration roles. During this time, I have worked in various sectors which include Engineering and Construction. These roles have provided me with invaluable skills which I bring with me to Trident.
I am responsible for the procurement for the business and providing business support in all areas where required. I consider myself as a team player with a positive attitude and this position allows me to be part of a team, that works together, to ensure the best possible service for our clients.
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I have worked within the Social Housing sector for over 27 years, gaining detailed knowledge and experience in various areas of housing. After gaining my housing qualification, I became a Service Manager covering 8 diverse services. I am passionate about working with customers to provide outstanding customer service and building strong relationships.
I am looking forward to supporting Trident to deliver a high standard of customer care to residents of our Social Housing clients, ensuring they and the local community receive a positive experience with strong and effective communication and a service tailored to their unique and diverse needs.
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