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Anchor Hanover Group

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Case Study

Hanover Housing Association and Anchor Trust merged in November 2018 to become Anchor Hanover; they now have 54,000 homes across almost 1,700 sites in England. We are carrying out internal and external decorations and associated pre-paint repairs to Anchor Hanover’s housing stock, including retirement housing and care and sheltered schemes.

photo of work carried out for anchor hanover group
photo of work carried out for anchor hanover group
photo of work carried out for anchor hanover group

Scope of Works

  • Internal decoration to communal areas
  • External decoration and repairs to doors, fascias, fencing and railings
  • Replacement of gutters, fascias and soffits with uPVC

Duration

5 Years

The works include full internal decorations and repairs to communal corridors, stairs, lounges, toilets, hairdressers, guestrooms, offices and rest areas. External decorations and repairs are undertaken to doors, fascias, railings and fencing. On certain schemes we are replacing the gutters, fascias and soffits with UPVC.

For the internal decorations we use specialist ‘scrubbable’ finishes to help increase the maintenance cycle, and use water-based, quick-drying and low odour gloss paints which allows the paint to dry quicker and so enabling residents to use areas again as soon as possible. Externally, our knowledge and experience has enabled us to use alternative forms of access which is reducing client costs and maintaining resident safety and security.

Before we start work on any scheme, we hold talks and pre-start meetings to discuss all programming, health and safety issues, colour schemes and most importantly resident safety. We work closely with each Scheme Manager by holding daily informal meetings at the start of each day to discuss all sites activities and establish best practice.

This ensures all works are completed to the required health and safety and quality standards, causing as little disruption to the residents and their daily routines as possible. It also provides an opportunity to amend the day’s programme if required in the event of any change of circumstance or any issue that may have arisen overnight. Monthly team meetings are also held to review all aspects of the contract to ensure compliance with client specific criteria, including meeting customer needs, KPI targets and achieving programme.

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