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Meet the Team

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We are experienced, motivated and dedicated experts who drive forward our activity. We’re incredibly proud of the people who make our company what it is. Please see below for profile photos of the team and click to learn more about them. If you have any specific questions for a member of the team, don't hesitate to contact them.

Bill Robson

Chairman

Having served on a PLC board of a FTSE 250 company, being Managing Director of a property services business for over 30 years and achieving an annual turnover of over £600m (part of a £2.4bn per annum PLC business), I decided to set up Trident with a simple mission and vision. Our mission is to provide property maintenance solutions that transform the experience of our customers, employees and the communities in which we work, with a vision of being a trusted partner to both customers and our own people, offering outstanding delivery through dedication, training and sustainable resource.

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Kenny Robson

Managing Director

I have been involved in the property maintenance industry for over 25 years after graduating with a BA (Hons) degree from the University of Strathclyde Business School in 1999. I have progressed from Quantity Surveyor to Commercial Manager, to Director for a national contractor, and now to my current position as MD for Trident.

During my career I have developed a wealth of knowledge and understanding of all market sectors with a clear focus on providing high quality services, value for money and exceptional customer service. I have a proven track record in all aspects of partnering and contract management including mobilisation, service delivery, health and safety, performance management, cost control, value engineering, innovation and continuous improvement. I have been involved in a diverse range of long-term partnering projects and multiple £1m+ contracts.

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Andrew Waldron

Finance Director

I worked in an accountancy practice for 17 years before moving to Trident to become the Finance Director. In my previous role I joined as a trainee accountant and worked my way up to Associate level, managing a large portfolio of clients across various sectors. In 2014, I qualified with ACCA (The Association of Chartered Certified Accountants).

I have broad experience in accounting and business systems and have guided many businesses in various aspects of accounting for many years. In my role at Trident, I will lead the company’s finances and work with the stakeholders on financial strategy.

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Claire Robson

Head of Accounts & Fleet Manager

Since qualifying from the University of Nottingham with a postgraduate degree, accredited by the RICS, I gained excellent experience in the construction industry for a large interiors specialist. I developed a passion for attention to detail and delighting the customer. I love to work in a fast-paced environment and Trident provide me with a great platform to satisfy my ambitions. After leaving the industry to have the best job in the world as a full-time mum, I decided to embark on a career change to focus on finance, fleet management and supporting the Finance Director which allowed me more flexibility with my work-life balance.

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Deborah Wilson

Financial Controller

I have joined Trident as Financial Controller, leading the finance team in our Bellshill Head Office. I am an experienced accountant with over 35 years’ experience in financial and office management roles across a range of industries, including accounting firms, manufacturing and distribution, property management and construction. Passionate about numbers, I am looking forward to continuing with development and maintenance of all Trident internal control policies and procedures and financial reporting.

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Lauren Pringle

Bids, Accreditations & Marketing Manager

I started my career at Bid Administrator level for a national property maintenance contractor in 2012, organically working my way up to Bid Coordinator and then onto Bid Manager with Trident. I later formally took on both Accreditations and Marketing as part of my role, both of which I have been closely involved with throughout my career.

I have a genuine passion for what I do and pride myself on the smooth management of the end-to-end bid process, working closely with our senior management, sales and operational teams to develop bid-winning strategies aligned with client requirements and that reflect the core values of Trident.

I ensure continual compliance with key accreditations including ISO 9001, ISO 14001, ISO 45001, Constructionline, CHAS, SafeContractor and Cyber Essentials. I am also responsible for the maintenance of our company website, social media management and general marketing activities to maximise awareness of the Trident brand.

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Allan Bustard

Head of Operations (Scotland)

I have over 30 years’ experience in the property maintenance industry, working my way up through supervisory and contract management roles, managing all aspects of property maintenance contracts for a multitude of clients market wide.

I am highly attuned to assisting clients with specification and advising on cost-efficient methods to achieve a high-quality service, extended lifecycles and reduced on-going maintenance costs. My aim is to provide a great experience through working to understand our clients’ individual requirements and then delivering a quality finish within programme and budget, and in accordance with all relevant regulations and legislation.

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Jamie Cowell

Senior Quantity Surveyor (Scotland & London)

I began my career as a trainee surveyor with a national property maintenance contractor and now have over 10 years’ experience in the industry. I have commercially managed a wide range of projects over my career, varying from short-term, small value works to high value, long-term contracts, across many different market sectors.

I pride myself on providing outstanding customer service, delivering projects on time and to budget. I strive to provide added value within the context of an open-book, collaborative approach to the reporting of costs and financial information, seeking value for money and cost savings for our customers where possible.

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Mark Hetherington

Regional Manager (North)

I have over 25 years’ experience in the construction industry, with over 15 of those focusing on property maintenance projects. I graduated from Northumbria University in 2003 with an Honours Degree in Architectural Technology, and again in 2010 with an Honours Degree in Construction Project Management. Specialising in commercial management, I have held senior positions leading national teams and managing bids for the largest scale projects in the marketplace, while simultaneously mobilising and managing the delivery of these £multi-million projects.

I have amassed a wealth of experience in value engineering, cost management and reporting, project estimation and strategising business improvements, which I hope to pass on to the future generations while assisting them to grow within Trident. Employees make a business, and I have a passion for investing in individuals through opportunities via job creation, apprenticeships, and further education.

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Lee Birch

Head of Operations (North East)

I began my career as an apprentice painter and decorator straight from school and have remained in the property maintenance industry for over 30 years. Throughout my career, I have been committed to delivering high-quality maintenance solutions, overseeing projects across the North East, whilst always ensuring high levels of customer satisfaction.

I have managed projects in all sectors of the industry, from construction to social housing, leading £multi-million contracts and delivering these to programme, within budget and to a high standard of quality and safety. I always aim to create a friendly and welcoming environment for our operatives, clients and their end users. My extensive background in the field means I am a valuable asset to the Trident team where I can lead and excel in the ever-evolving world of property maintenance.

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Connor Patterson

Quantity Surveyor (North East)

I started as an apprentice painter and decorator before taking a big professional step to embark on a career in quantity surveying. I started as a Trainee QS with a national contractor, developing my skills in cost engineering, analysis and control. Joining Trident as a fully trained QS, I continue to develop my skills and experience through the pricing of tenders from £1,000 to £1m+, and have helped the North East region grow ten-fold during my time with the company.

I enjoy the fluid nature and day-to-day variety of the role and associated problem-solving, achieving results that give me great satisfaction and that ensure our contracts run smoothly and efficiently. I hope to continue my professional development by taking up further academic applications, helping Trident to grow even further within the marketplace.

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Matthew Boyle

Contracts Supervisor (North East)

Having gained qualifications as a painter and decorator and developing my skills in health and safety and site management, I was given the opportunity to join Trident as Contracts Supervisor. Since joining, I have been able to apply my 10+ years’ experience in the decorating sector to several of the North East’s £multi-million contracts, such as Newcastle City Council and the award-winning St Mary’s Lighthouse.

Applying my knowledge of labour, supply chain and subcontractor management, I have assisted in the improved returns for both Trident, clients and stakeholders associated with our projects. I am particularly passionate about supporting the development of our apprentices, providing a foundation for the growth and sustainability of our business, and the wider sector, long-term. I believe the community is the heart of what we aim to support in our works, and I take great pride in helping to deliver our Social Value promises.

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Lorraine Hetherington

Community Support Officer (North East)

I bring over 28 years’ experience in administration and customer service roles, having worked across several industries including insurance, retail and construction. Within Trident, I provide support across multiple regions, ensuring smooth coordination of daily operations.

My role includes document control, scheduling, system management, and helping to maintain the high standards of organisation and communication that Trident is known for. I take pride in being approachable and reliable, assisting colleagues and clients with a positive, solutions-focused attitude.

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Alan Baker

Head of Operations (North West)

I have worked in the construction and maintenance industry for over 35 years, progressing from an apprentice painter to supervisory and managerial roles. I have delivered contracts across social housing, education, commercial and public-sector environments, always focusing on quality, safety and customer satisfaction.

My role at Trident includes planning, managing and monitoring operational activity across our northern portfolio, ensuring projects run efficiently, safely and to a high standard. I am passionate about building strong relationships with clients and leading teams that take pride in their work.

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Kevin Christie

Senior Quantity Surveyor (North West)

I have over 20 years’ experience within the construction and property maintenance sectors, developing from a trades background into site management and contract management roles. I have delivered projects across public sector, social housing and commercial environments.

At Trident, I am responsible for managing day-to-day delivery across our Scottish portfolio, ensuring compliance, safety and quality are at the forefront of every project. I am committed to building strong client relationships and ensuring excellent service at every stage of delivery.

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Thomas Martin

Quantity Surveyor (North West)

I began my career with Laing O’Rourke on a £1bn+ commercial redevelopment project, where I gained invaluable experience in the supporting of cost planning, procurement and contract administration. Alongside this, I continued to develop my expertise through a Degree programme at Liverpool John Moores University and graduated in BSc (Hons) Quantity Surveying in June 2025. This combination of practical and academic experience has given me a strong foundation in the commercial management of a range of property maintenance projects.

In my role now for Trident, I am responsible for cost planning, the pricing of tenders, and contract administration across a variety of projects. My role involves working closely with project managers, clients and subcontractors to ensure commercial control, accurate reporting and value for money, while supporting the delivery of high-quality services.

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Alex Esposito

Contracts Manager (North West)

I have been working within the painting and decorating industry for over 16 years, starting as an apprentice painter and decorator and working my way up through supervisory roles, while gaining my NVQ Level 6 Diploma in Construction Management, to my current position of Contracts Manager. I have been involved in many different types of projects during my career, both public and private sector, including lighthouses, social housing, hotels, schools and universities.

In my current role with Trident, my aim is to ensure an efficient set-up of projects, ensuring all works are completed to a high-quality, safe standard, on time and within budget – to the complete satisfaction of the client and all stakeholders.

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Pamella Derbyshire

Resident Liaison Officer (North West)

I bring extensive experience in customer-facing roles across housing, utilities, and NHS 111, supported by strong organisational skills and exceptional communication abilities. Acting a single point of contact for multiple contracts and stakeholders – including residents, social housing providers and contractors – has equipped me to effectively coordinate schedules, resolve issues promptly, and maintain seamless communication.

I am passionate about accuracy and efficiency, ensuring things are done right the first time. My background in handling sensitive situations, supporting vulnerable individuals and managing escalated complaints has strengthened my problem-solving skills and ability to remain calm under pressure. I value compliance, attention to detail, and clear communication and documentation, aligning perfectly with Trident’s commitment to delivering an excellent service and supporting communities.

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Rob Gilbert

Head of Operations (South)

I have worked in the property maintenance industry for over 40 years starting as an apprentice painter and decorator and working my way up through various senior managerial positions to my current role as Head of Operations for Trident in the South.

Throughout my career I have been involved in delivering some of the largest property maintenance contracts throughout southern England and Wales in a safe and pragmatic way, dealing with issues at board level and on the doorstep of residents making sure they get the full benefit from the works being delivered. With my wealth of knowledge, I can advise clients on all aspects of contract delivery with forward thinking to deliver an outstanding result that exceeds expectations.

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Neale Cole

Commercial Manager (South)

I have amassed over 42 years’ experience in the construction industry, enjoying a steady career progression from Contracts Manager to Senior Contracts Manager, to Regional Manager and now to my current position of Commercial Manager with Trident, which sees me directing the operational and commercial management of our service provision across the South. During this time, I have gained detailed experience working on a range of long-term partnering and framework contracts across both the public and private sectors, with particular experience within the Social Housing sector and working on Listed Building projects.

I have a very hands-on approach to my role which includes supporting, inspiring and directing the team to meet and exceed targets, assisting with the preparation of tender documents, regular meetings and on-going liaison with clients, reviewing progress of our projects’ commercial and operational elements, resolving any issues or problems arising, coordinating training and ensuring we are fully compliant with finance, QHSE and HR legislation.

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Wahidur Rahman

Quantity Surveyor (South)

I began my career as a Trainee Site Manager, gaining invaluable first-hand experience working on building sites and developed a solid understanding of construction processes at a practical level. I then transitioned into quantity surveying, building on this foundation by focusing on cost management, procurement and contractual matters.

Over the years, I have supported a wide range of property maintenance projects through the application of both my site-based experience and surveying expertise to deliver value and efficiency for clients. I am committed to ensuring that budgets, timelines and quality standards are consistently met, with attention to accuracy, clear communication and building strong working relationships, ensuring that every project I contribute to is delivered to the highest possible standards.

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Dana Korenova

Project Manager (South)

With over 10 years’ experience in the construction industry, I’ve built my career from the ground up – starting in planning and scheduling, progressing through site supervision and operations coordination, and ultimately advancing into project management roles on large-scale schemes across the residential, healthcare and commercial sectors.

I began my career managing smaller projects such as kitchen and bathroom retrofits, before moving on to more complex, £multi-million schemes. These included major retrofit works for Bristol City Council – such as external wall insulation, window replacements, roofing, drainage and painting on high-rise tower blocks. I later delivered PAS 2030 compliant retrofit projects for a housing association in Wales, including insulation upgrades (EWI, IWI, cavity, loft and suspended floor insulation) and the installation of solar PV systems.

Now, as a Project Manager, I lead projects from early-stage planning and procurement through to delivery and final handover – ensuring each element is executed efficiently, safely and to the highest standards. I take a practical, solutions-driven approach to my work, backed by a thorough understanding of retrofit regulations and a deep commitment to delivering quality outcomes.

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Nigel Ford

Contracts Manager (South)

I have been working in the construction industry for 40+ years, starting as an apprentice painter and decorator and working my way up through various supervisory and managerial positions to my current position of Contracts Manager for Trident. I have gained a wealth of knowledge and experience throughout my career having been involved in delivering a varied range of projects across many aspects of the construction industry. For the last 10 years, as Project Manager, I have been involved with planned works, kitchen and bathrooms and small works projects for a leading Social Housing provider including all aspects of key stakeholder management, from the site teams and residents to the in-house and client senior management teams. My aim is to ensure that all projects are delivered as safely and efficiently as possible and to provide all stakeholders with a positive and beneficial experience.

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John Miller

Contracts Manager (South)

I have over 25 years’ experience in the construction industry, having built my career from the ground up – starting as an apprentice bricklayer and progressing through supervisory roles. Throughout my career, I have primarily worked on property maintenance contracts, ranging from MOD projects to housing. In my previous position as Voids Repairs Manager for a Local Authority, I managed a £multi-million contract overseeing more than 25 DLO operatives and contractors. I recently completed my HNC in Construction which has broadened my technical knowledge across compliance and construction topics.

In my current role as Contracts Manager for Trident, I am responsible for liaising with stakeholders and ensuring that projects for Southampton City Council are delivered on time, within budget, and to the high health and safety and quality standards expected by both Trident and the client.

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Wayne Pearce

General Manager (South)

My role is to operationally oversee the various aspects of all project workstreams on our Planned Works contract with Southampton City Council. This includes reviewing and ensuring all health and safety is adhered to, programming workstreams, regular liaison with all trades and project stakeholders and weekly reporting to the client.

I have worked in various aspects of Social Housing both client and contract side for nearly 30 years. Some of the contracts I have worked on include Stonewater, Shepherd’s Bush Housing Association, A2Dominion, SOHA Housing, Oxford City Council and Swindon Borough Council. My previous role was working for a global Tier 1 construction company in relation to Social Housing, providing decarbonisation works compliant with PAS 2030-2035 and Trustmark processes. Before this, I spent almost six years as the Voids Contracts Manager for Swindon Borough Council. All previous roles have included managing DLO teams varying from 10-45 trade staff along with multiple contractors.

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Amanda Appleton

Senior Resident Liaison Officer (South)

I have worked within the Social Housing sector for over 27 years, gaining detailed knowledge and experience in various areas of housing. After gaining my housing qualification, I became a Service Manager covering 8 diverse services. I am passionate about working with customers to provide outstanding customer service and building strong relationships.

I am looking forward to supporting Trident to deliver a high standard of customer care to residents of our Social Housing clients, ensuring they and the local community receive a positive experience with strong and effective communication and a service tailored to their unique and diverse needs.

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Tamzin Croxson

Resident Liaison Officer (South)

I come to Trident with over 30 years’ experience working in the Health & Social Care sector – 21 years in Southampton Hospital with senior positions in phlebotomy, surgical and cancer care. This experience means I have a combination of soft and technical skills including strong communication, empathy, patience, problem-solving and the ability to work effectively as a team. I also have strong IT and administration skills, the ability to remain calm under pressure and adapt to changing situations to provide the best possible care.

Embarking on a change in my career, I then worked as a labourer for a bathroom and kitchen fitter and was responsible for booking and arrangement customer appointments. I now join Trident as a Resident Liaison Officer on our Planned Works contract with Southampton City Council, providing the highest standards of customer care to their residents and considering all individual requirements and vulnerabilities.

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Niall Brennan

Operations Manager (London & South East)

I have worked in the construction and painting and decorating industry for over 40 years, starting as an apprentice painter and decorator and progressing through various supervisory and management roles, to my current position of Contracts Manager for Trident. My role is to oversee various property maintenance contracts throughout London and the South East, ensuring each project is delivered to the highest quality standards, safely, on time and within budget. I pride myself on delivering both small and large contracts in a professional, safe and pragmatic way, ensuring full customer satisfaction.

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Noel Barry

Contracts Manager (London & South East)

I have worked in the construction industry for over 20 years, working through a variety of roles from Site Supervisor to Site Manager, and now to my current position of Contracts Manager with Trident. I have detailed experience of managing a range of projects including Social Housing, education, healthcare, Local Authority and commercial across London and the South East region. I am responsible for ensuring efficient daily operations on site, high-quality completion of works and full health and safety compliance.

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