Meet the team
We are experienced, motivated and dedicated experts who drive forward our activity. We’re incredibly proud of the people who make our company what it is.
Having served on a PLC board of a FTSE 250 company and the Managing Director of property services business for over 30 years and achieving an annual turnover of over £600m (part of a £2.4bn pa PLC business); I decided to set up Trident Maintenance Services with a simple Mission and Vision.
Our Mission is to provide painting solutions that transform the experience of our customers, employees and the communities in which we work.
With a Vision, of being a trusted partner to both customers and our own people, offering outstanding delivery through dedication, training and sustainable resource.
I was the Managing Director of a large commercial painting business within a PLC company for over 9 years
Since becoming part of the Trident family my aim is to provide outstanding quality, leading environmental and sustainable commitments with exceptional customer service through our Core Values:
Make it Matter in all that we do
Lead through Customer Excellence
Be transparent, open and fair in all we do
To work collaboratively with our Customers
Leave a positive legacy through Social Value and CSR commitments
Promote Diversity and Equality of Opportunity
Place the health and safety of our staff, workforce and customers and stakeholders at the heart of everything that we do
My formative years were in construction; however, I have more than 20 years’ experience in the social housing sector as head of Asset Management where I was responsible for response repairs, void properties, planned programmes, compliance, Decent Homes and cyclical painting.
In my current role I am the Director of Bids leading on Customer Excellence and Social Value nationally. I work closely with Trident’s fantastic operational teams to develop our customer culture and an enhanced service, including improving and designing performance reporting models. My aim is for Trident to provide a leading service with the highest safety standards as possible and foremost on environmental considerations in our offering.
I have worked in Construction related businesses for the past 40 years. Initially training as a Quantity Surveyor with Wimpey Construction before moving into Building Maintenance, Repairs and Painting with my own business in 1987.
Having traded a multi-million pound business for almost twenty years, I agreed on an amicable sale in 2007 with a nationally recognised service provider and spent the subsequent years in Regional Director/Manager roles for several national maintenance contractors.
I have a strong customer focus, robust commercial skills and extensive operational experience which ensures a total understanding of customer requirements and the ability to confidently manage expected levels of service delivery.
In my current role, I am responsible for all aspects of Trident’s business activity across North England comprising Liverpool, Manchester, Northumberland, Tyneside, Teesside, Yorkshire and Lancashire.
National Account Manager
I am a fully qualified Painter and Decorator and have been in the paint industry for 38 years, when leaving school, I became a painting and decorating apprentice.
I have worked in the North West for the last 22 years of which 11 years I worked Dulux Paints as both as paint specifier and contractor sales. This role involved specifying all suitable products across all sectors (Housing, Property Management, Education, Retail & Leisure, Health and Industry).
I also worked for a specialist fire coating (class o paints) company for over 3 years as a specification’s manager, for fire up grade solutions. I have also worked for over 6 years as a business development manager for the largest UK national paint companies.
I have a strong desire to provide outstanding customer service and I am confident that my extensive knowledge of both paint application and products specification will bring genuine value for money and customer peace of mind.
Head of Operations (North)
On leaving school I started as an apprenticeship painter and decorator and over the last 30 years I have worked throughout the UK decorating on construction sites as well as retail and Leisure before returning to the Northwest gaining invaluable experience whilst working my way through the ranks to Contracts Manager and now in my current position as Head of Operations (North) for Trident Maintenance Services.
I have managed all aspects of commercial painting and decorating including pre-painting repairs, Social Housing, Construction, Education, Retail & Leisure, Healthcare to name a few.
My aim is always to provide outstanding quality in the safest way possible, so I am excited to see where we at Trident are going and the opportunity of meeting and working with new clients’.
Head of Finance
Since qualifying from the University of Nottingham with a postgraduate degree, accredited by the RICS, I gained excellent experience in the construction industry for a larger interiors specialist. I developed a passion for attention to detail and delighting the customer. I love to work in a fast-paced environment and Trident provide me with a great platform to satisfy my ambitions. After leaving the industry to have the best job in the world as a full-time mum I decided to embark on a career change to focus on finance which allowed me more flexibility with my work-life balance
In my current role as Head of Finance and with support from my team consisting of Gavin Law (Financial Controller) and Christine MacKay (Finance Assistant), we are responsible for the collection of cash, payroll, purchase and sales ledger, maintenance and recording of all financial transactions in the financial systems, reporting of timely accurate and compliant financial performance for both management and statutory requirements including VAT, assess credit worthiness of our clients and suppliers, controls and risks to prevent errors, budgeting financial planning and forecasting including Fleet vehicles
Lauren began her career in bids at Bid Administrator level, working her way up to Bid Coordinator and then onto her current position as Bid Manager with Trident.
She enjoys the fast-paced nature of the bids environment and have a genuine passion for what she does. She prides herself on her strong attention to detail, producing high quality and continuously improving documents to reflect the core values of the Trident business, meeting and exceeding clients’ needs. She is excited to be a part of the Trident team and working together to continue to drive the business forward.
T: 03302 020 774
Head of Operations (South)
I have been in the painting and decorating industry for 40 years starting as an apprentice and working my way up through various senior managerial positions to my current role as Head of Operations (South) for Trident Maintenance Services.
Throughout my career I have been involved in delivering some of the largest painting contracts throughout southern England and Wales in a safe and pragmatic way, dealing with issues at board level and on the doorstep of residents making sure they get the full benefit from the works being delivered
With my wealth of knowledge I can advise clients on specifications, innovations , access with forward thinking to deliver an outstanding result that exceeds expectations.
Head of Operations (Scotland)
My role is Head of Operations for Scotland with over 28 years’ experience in the painting and
decorating industry gaining extensive knowledge of product selection and specifications throughout this time and It’s never been more important to lookout for new innovative products coming on to the market that can provide value for money to our clients.
My aim is to provide a great experience through understanding our client’s requirements and then delivering a quality finish within programme and budget. To achieve this, I carry out thorough pre-start site surveys to deliver the safest and most cost-effective manner to execute the works resulting in a good working environment for our operatives and providing value for our clients.
T: 03302 020 774
Starting as a trainee surveyor and now with over 10 years’ experience in the painting & decorating industry I am now the Senior Quantity Surveyor for Scotland. I have commercially managed numerous projects over my career, varying from short-term small value works to high value long-term contracts. I have a wealth of personal experience across multiple sectors including Construction, Housing, Leisure, Retail & Local Government.
I strive to provide outstanding customer service by delivering projects on time & to budget. I have a strong knowledge of paint specifications & always aim to offer our clients the best value for money.
I have worked as a quantity surveyor in the paint industry, commencing in north Scotland, for over
20 years. After moving to Glasgow, I spent 5 years as part of the national Bid Team responsible for
major tender opportunities across the UK. Having spent some time working in the north west in my
national role, I took the opportunity to move to the area and resume the day-to-day responsibilities
of a senior surveyor for the region.
During my time I have gained considerable experience of Local Government, Housing, Health,
Construction, Leisure and Retail, Manufacturing and Education sectors working on large complex
T: 03302 020 774